Frequently Asked Questions

  • Delivery

    Can I pick up my order?

    If you would like to pick up your order, this is possible in the liquor stores in Amsterdam, Haarlem, Amersfoort and Tilburg and at our distribution center at Plesostraat 12J in Amsterdam. When you order online, indicate in the notes where you want to pick up the ordered drinks and we will prepare the drinks for you. Often this is within a few hours and usually within 24 hours. Any shipping costs charged will be refunded.

  • Locations

    Where are the Nix & Nix liquor stores

    Our drinks are for sale in our liquor stores in Haarlem, Amsterdam, Amersfoort and Tilburg and can be ordered online.

    • Amsterdam (Corner first Boomdwarsstraat)
    • Haarlem, Grote Houtstraat 110,
    • Amersfoort, Utrechtsestraat
    • Tilburg, Frederikstraat 54
  • leveringsbestemmingen

    Waar leveren we allemaal? Ontdek het hier!

    Nederland, België, Luxemburg, Duitsland, Oostenrijk, Denemarken, Frankrijk, Zweden, Bulgarije, Kroatië, Griekenland, Hongarije, Ierland, Italië, Letland, Liechtenstein, Litouwen, Malta, Polen, Portugal, Servië, Slowakije, Slovenië, Spanje, Tsjechië, Estland, Finland, Roemenië

  • Picking up order

    Where do I pick up my order

    You can pick up your order at our distribution center, Plesostraat 12J in Amsterdam (Sloterdijk). The opening hours are Monday to Friday from 9 a.m. to 5 a.m. If you want to pick up your order in one of our liquor stores? Then indicate in the notes when ordering online where you want to pick up the ordered drinks. This is possible in the liquor stores in Amersfoort, Amsterdam, Haarlem or Tilburg and at our distribution center at Plesostraat 12J in Amsterdam. We will then prepare the drinks for you. If the drinks are available in a liquor store, this is arranged within a few hours, otherwise often within 24 hours. Any shipping costs charged will be refunded.

  • Tasting

    Can I taste the drinks first?

    NIX & NIX is the specialist in non-alcoholic products and we believe that tasting is the best way to understand how good non-alcoholic drinks are today. By tasting the drinks you can decide for yourself what you like. After all, there is nothing as personal as taste. You are always welcome to come and taste the drinks in our liquor stores. We are of course also happy to help you with our expert advice.

  • Alcoholfree

    Is everything alcoholfree?

    Did you know that many daily products contain a small amount of alcohol? In the Netherlands, products with a percentage of less than 0.5% alcohol do not fall under the alcohol law. In addition, according to the Commodities Act, products may contain a maximum of 0.5% alcohol due to natural fermentation. For example, a ripe banana, bread or a glass of fruit juice also contains a small amount of alcohol. This is due to the natural fermentation that occurs in products and in your own body. Half a percent alcohol is so minimal that its presence does not register in your blood. An indication such as alcohol-free, alcohol-free or alcohol-free means that it could contain up to 0.5% alcohol. We indicate with our products as clearly as possible what the alcohol percentage is. On our website you can use the 0.0% search filter. Are you coming to shop in our liquor stores and do you want 0.0%? Then indicate this when tasting or when purchasing and we will point you to the right products.

  • Sugar

    Is there a lot of sugar/calories in non-alcoholic drinks?

    Non-alcoholic drinks contain much fewer calories than a drink with alcohol. For beers this is often 50% less and for wines 70-80% less. It differs a lot for alcohol-free spirits, but for example an alcohol-free gin or rum is often completely free of sugars / calories! About 1.7 grams of sugar is needed to produce 1 gram of alcohol. These are therefore also many of the calories that are in drinks with alcohol. Because the alcohol is missing in non-alcoholic drinks, these calories are also missing. Sometimes a little sugar or concentrated juice is added for taste or mouthfeel in non-alcoholic wine. Even with these few grams of sugar, there are still 70-80% fewer calories in non-alcoholic wines. Want to know exactly what's in your drink? On our website you will find all nutritional values ​​per product under details for each product or otherwise consult the label.

  • Delivery charge

    What are the shipping costs?

    Shipping is free if you purchase for €69 or more. Below this amount, we ask for a contribution to the shipping costs of €6,99 for Dutch orders.

  • Problems with ordering or delivery

    Something went wrong with my order/delivery/payment. Who can help me?

    If something goes wrong during the order, payment or delivery of your products, please contact us at hello@nixennix.com. We will help you as quickly and as well as possible.

  • Status of your order

    How do I track my order?

    When the order has been registered with PostNL, you will receive a track & trace code in your mailbox. This allows you to track your order. You can therefore easily check the status of your order via the shipping confirmation that you receive by email.

  • Pregnant

    Are the products suitable for pregnant women?

    Most of the products we sell are suitable for use during pregnancy. However, there are also drinks that contain products that are not recommended if you are pregnant (e.g. CBD, ginseng, ashwagandha or valerian) or drinks that contain up to 0.5% alcohol. We try to indicate this as well as possible in the product descriptions, but do not hesitate and indicate it in our liquor stores. We can look for a suitable product for you together. When in doubt, we recommend that you always consult your doctor.

  • Exchange and returns

    How can I exchange or return something?

    For information about exchanges and returns, please refer to our return policy

  • Opening hours

    What are the opening hours?

    See here for current opening hours.

  • Open fles wijn

    Hoe lang blijft een geopend fles alcoholvrije wijn Goed?

    Een geopende fles wijn kan je meestal nog twee tot drie dagen bewaren. Bewaar de wijn wel in de koelkast, dan wordt de smaak van de wijn het beste behouden. Het verschilt per wijnsoort hoe lang je deze exact kunt bewaren. Uiteraard is direct na openen de smaak van de wijn op zijn best.