Exchange and Return

Return Policy

We want you to have the best shopping experience with us, which is why we operate a 21-day return policy. You can exchange your product(s) at our liquor store for another product or return it to us. Please always report a return by email


If the product is shipped, after approval, please return the product as soon as possible, but no later than 21 days after receipt of all products in your order, to:


Return product

Naritaweg 12D

1043BZ Amsterdam,

The Netherlands


Make sure the original packaging is undamaged when returning. For products that are incomplete, damaged or open or that show other signs of wear, NIX & NIX will have to deduct this value reduction from the total amount to be refunded. Only NIX & NIX is entitled to determine the reduction in value.


The return policy is not provided for goods that are also excluded from the right of withdrawal, such as sealed goods that are not suitable for return for reasons of health protection or hygiene and that have not been sealed after delivery.


NIX & NIX will refund the amount paid within 30 days after receipt of the returned product(s). In the case of a partial return, we will only reimburse the cost of the returned product.